Customer Testimonials

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Testimonials

Happy Chem-Dry Customer

Dear Capital of Texas Chem-Dry:

Chem-Dry had great customer service! They did an amazing job on our furniture and carpets. Our couches look brand new again. They were very kind and professional. I recommend them to anyone looking for cleaner fresher happier house!

-Ayla E. Google+ Review

Dear Capital of Texas Chem-Dry:

Great service! I bought one of those deals for discounted carpet cleaning. Making the appointment was easy, I called and left a message and the next day they called me back and made the appointment for the time I requested. They showed up on time and we walked through the house showing them what was needed. A lot of time with these "groupon" type deals, the business is usually pushing more products to increase sales. Not the case here. After they told me how much square footage was covered they provided me with some additional options. But not pushy in any manner. I could have stopped there and told them no add on's and they would have respected that, but I did add on extra carpet protection because we are having a baby soon and figured the carpets will need it. Once that was agreed to, the service technician Derrick went to work. He did an excellent job, he didn't cut any corners and the carpets looked excellent when he was done. He was very personable and very professional. I will use them again the next time I need my carpets done.

-Dan B. Google+ Review

Dear Capital of Texas Chem-Dry:

Make sure you get the correct Chem-Dry company when setting appointment! Derrick did a outstanding job removing the stains in our home and sofa. We have pets and unfortunately they enjoy coming to our room to leave us gifts. Carpets had not been professionally cleaned in two years and it showed. The previous company (steam process) could not remove the stains but Derrick was able. Thank you Derrick! Carpets dry quickly which is major advantage of the Chem-Dry process. The cost is more than other carpet cleaning methods but well worth the expense. He took about 4 hours to do 674 sq. feet, 15 stair steps and a sofa.

-Zelda K. Austin, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

They are very affordable and professional! They did an amazing jobs on my carpets. We have two cats and a dog and when they were finished the carpets looked brand new. I highly recommend they for your carpet needs.

-Lori W. Austin, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

I think we can all agree that moving is really stressful. It didn't help that the end of my summer session for graduate school and moving happened simultaneously. Luckily, one thing we did not have to worry about was cleaning our carpets. I had accidentally transferred electricity service before vacuuming our carpets and before the carpets were cleaned. I called Casey in a panic realizing what I had done and she reassured me not to worry, that they had a generator they could use and that they always vacuum before the cleaning. They were both very professional and Derrick did a great job on the carpets! We will definitely use Chem-Dry for future cleanings.

-Maya R. Austin, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

So glad to have found Capital of Texas Chem Dry! After a terrible experience with a popular steam cleaning company I put off having my carpets cleaned for too long! Derrick arrived as expected and did a great job! Thank you so much! Carpets look great! Great customer service also - Casey called the following day to make sure everything was as expected!

-Maryilyn H. Austin, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

We just purchased a new home and wanted to get the carpets cleaned. They did not have any stains but the previous owner had dogs, and we didn't want our dogs to go crazy when we moved in. My husband called a Chem dry place and made an appt. The day before the appt. he called to verify and spoke to Casey. Casey confirmed that my husband did not make an appt. with them and he discovered he made an appt. with another Chem dry place. After finding out he went to read the reviews on that other company and they were TERRIBLE! Every single review was 1 star and accompanied by horror stories. Frantically he called Casey back and explained to her what happened. He explained to her that we needed the carpets cleaned the following day and they had to be dry quickly because of everything else we had going on (security, cable, furniture, movers) she was able to squeeze us in. She and Derrick showed up and they were very professional and they did a great job on the carpets. They even did a small rug for free, (I think they just felt terribly because our alarm company fell through the attic into our master bath, but that's another review). I would reccomend them to anyone. Also, the carpets were dry in less than 2 hours.

-Eric M. Manchaca, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

Me and my husband bought our first home last month and wanted the carpets cleaned before we moved our furniture in. With all the stresses of moving we didn't have to worry about our carpets too! The cleaning was done professionally and quickly to work with our time frame. They were very flexible and able to work with my schedule! The most exciting part was that the carpets "dried" quickly and were chemical free! So we could be back in the house within hours! I will absolutely be using them again!

-Amy D. Leander, TX | Yelp Review

Dear Capital of Texas Chem-Dry:

e moved into the area yesterday and needed to have some rugs and couches that were in storage cleaned. Called Casey on the recommendation of Yelp and was more than please with my decision. From the initial phone call, which was professional and responsive, to the job itself, a perfect example of how to clean furniture and rugs. Casey even took the time to give us the names of other businesses in the area that we needed recommendations on. I would highly recommend using them to anyone and will use them again we the need arises.

-GW M. Driftwood, TX

Dear Capital of Texas Chem-Dry:

Both Derrick and Casey, who own this Chem-Dry were professional, knowledgeable and did an excellent job. I had an antique Oriental rug cleaned by them. It looks like a new rug with the lovely colors showing their original beauty. Casey also cleaned two club chairs and took his time to ensure a great job. He noticed on spot on the carpet and took it upon himself to work on that stain! That's customer service.

-Ann T. Austin, TX

Dear Capital of Texas Chem-Dry:

Prompt, fantastic job, good price. Would have them out again for other areas.

-Michael W Austin, TX

Dear Capital of Texas Chem-Dry:

I have used this company twice a year since 2012. Derrick is awesome! He is personable, professional and efficient. I would not try anyone else no matter what kind of "deal" they were offering. If you want quality, call Capital of Texas Chem-Dry!

-Sharon C. Austin, TX

Dear Capital of Texas Chem-Dry:

My carpets look amazing! Nothing like the fly by night steam cleaning people. Wonderful! Love you Capital of Texas Chem-Dry! This young man knows how to work hard!

-Anne V Cedar Park, TX

Dear Capital of Texas Chem-Dry:

Derrick did an AWESOME JOB today!! BEST carpet cleaner ever. He was very courteous, clean cut, hard working and did an awesome job. We have 3 LARGE dogs and Derrick did an outstanding job, and one hour after leaving my carpets are dry and CLEAN. Thank you Derrick!!

-Ann R. Austin, Tx

Dear Capital of Texas Chem-Dry:

Very courteous, prompt. Amazed (and disturbed!) how dirty my rugs were! They took special care with a hand made rugs brought over from Morocco. Will definitely use their services again.

-Shannon B. Dripping Springs, TX

Dear Capital of Texas Chem-Dry:

Chem-Dry's hot carbonating extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.

-Suzannah A. Bryan, TX

Dear Capital of Texas Chem-Dry:

I can not say enough great things about Casey and Derrick and their company. They are dependable, trusting and AMAZING! I have used their services for a few years and feel so lucky to have gotten to know them. I feel so thankful that I found them. They are flexible and have worked with my crazy schedule and always make our rugs look like new. Wouldn't call anyone else.... :)

-Allison D Google + Review

Dear Capital of Texas Chem-Dry:

Top to bottom this a good service. Casey and Derrick communicate well, are timely, and do a great job. Plus they're just friendly people. I've used their service multiple times now (it's amazing how much 4 dogs can dirty a carpet in a month) and will continue to in the future. Would definiely recommend!

-Tyler G Google + Review

Dear Capital of Texas Chem-Dry:

It has been one year since I last posted a review for Capital of Texas Chem-Dry and Derrick cleaned my carpets this week. Casey and Derrick have maintained their high quality standards and great customer service. I had an unplanned incident that created a great need for carpet cleaning and fast! As I expected, Casey found a way to fit me in within a two day period and maintain the client schedule that was already on the books. Derrick is still a pleasure to work with and he is so careful to clean every inch of my place. Casey and Derrick are still number one in my book; I would rather wait for a week to get on their schedule than try another service. As the saying goes, "If it isn't broken, don't fix it!" Thanks as always, S.C.

-Sharon C, Lakeway Yelp

Dear Capital of Texas Chem-Dry:

It has been one year since I last posted a review for Capital of Texas Chem-Dry and Derrick cleaned my carpets this week. Casey and Derrick have maintained their high quality standards and great customer service. I had an unplanned incident that created a great need for carpet cleaning and fast! As I expected, Casey found a way to fit me in within a two day period and maintain the client schedule that was already on the books. Derrick is still a pleasure to work with and he is so careful to clean every inch of my place. Casey and Derrick are still number one in my book; I would rather wait for a week to get on their schedule than try another service. As the saying goes, "If it isn't broken, don't fix it!" Thanks as always, S.C.

-TC, Austin Yelp

Dear Capital of Texas Chem-Dry:

What can I say, the old carpet needed a good licking. These guys really ran a train on it.

-Myles Leighton Texas

Dear Capital of Texas Chem-Dry:

Amazing...pet urine odor was completely removed! Price was the same as the price quoted on the phone. Technician arrived on time. Due to unfortunate circumstances our two cats were left with a pet sitter for two months. One of them was not happy and stopped using the litter box, the smell in the house was unbearable. It's now been two weeks since chem-dry cleaned and the smell is still completely gone. The first few days the carpet had a powder smell but it faded completely. Highly recommended!

-Carrie Cummins Texas

Dear Capital of Texas Chem-Dry:

I can not say enough great things about Casey and Derrick and their company. They are dependable, trusting and AMAZING! I have used their services for a few years and feel so lucky to have gotten to know them. I feel so thankful that I found them. They are flexible and have worked with my crazy schedule and always make our rugs look like new. Wouldn't call anyone else.... :)

-Allison deYoung Texas

Dear Capital of Texas Chem-Dry:

Derrick did a great job on my carpet! He was so nice, and even had lots of patience while I worked on getting my cat out of the way. I will definitely use him again!

-Gail Glick Texas

Dear Capital of Texas Chem-Dry:

Top to bottom this a good service. Casey and Derrick communicate well, are timely, and do a great job. Plus they're just friendly people. I've used their service multiple times now (it's amazing how much 4 dogs can dirty a carpet in a month) and will continue to in the future. Would definitely recommend!

-Tyler Groover Texas

Dear Capital of Texas Chem-Dry:

I own a ChemDry in Fort Worth and my mother needed her carpet cleaned in Austin. Wanting to use a ChemDry close to her, I searched out Capital of Texas. My mother could not have been more pleased. Her 19 year old carpet looks the best it has in years. They even removed a stain from a water leak in the bedroom. I appreciate their service and would strongly recommend them.

-Brent John Texas

Dear Capital of Texas Chem-Dry:

Both Derrick and Casey, who own this Chem-Dry were professional, knowledgeable and did an excellent job. I had an antique Oriental rug cleaned by them. It looks like a new rug with the lovely colors showing their original beauty. Casey also cleaned two club chairs and took his time to ensure a great job. He noticed on spot on the carpet and took it upon himself to work on that stain! That's customer service.

-Ann Thomas Texas

Dear Capital of Texas Chem-Dry:

I am a pet lover and I rely on Capital of Texas Chem-Dry to regularly freshen my carpets. They are friendly and attentive, affordable and thorough. I have never been disappointed by their consistently excellent service. I don't know what I would do without them!

-Andrea Shearer Texas

Dear Capital of Texas Chem-Dry:

I've had Capitol of Texas Chem-Dry come out to a number of our apartments for cleanings. The service is GREAT! The quality of the cleaning is exceptional, and the people are super nice! I've used other cleaning services in the past getting their pet treatments and was unimpressed by the results. I've never been unsatisfied with the results from Capitol of Texas Chem-Dry. I would definitely recommend them, and wouldn't go anywhere else. If your carpets could use a good cleaning, this is the way to go!

-Nick Wetzel Texas

Dear Capital of Texas Chem-Dry:

I used Capitol of Texas Chem-Dry to get the dog smell out of my couches and rugs. The service was fast, professional, and very friendly. I recommend them to anyone and will certainly be using them again in the future. Support Austin local businesses!

-Cynthia Darling Texas

Dear Capital of Texas Chem-Dry:

Great service and super nice owners. They did a great job on carpet and removed a long time large juice stain out of carpet. Highly recommend!

-Amy Fletcher Texas

Dear Capital of Texas Chem-Dry:

Always prompt, professional, and extremely courteous and effective. Couldn't recommend more highly.

-Heather Greenslade Texas

Dear Capital of Texas Chem-Dry:

Prompt, fantastic job, good price. Would have them out again for other areas.

-Michael White Texas

Dear Capital of Texas Chem-Dry:

I would give them as many stars as I could. I only have carpet in my three upstairs bedrooms and two dogs. They handle every pet problem we've had! My carpets are clean n my house stays smelling fresh. This time they steam cleaned my garage floor where I keep two litter boxes - amazing job!

-Ilene N. Austin, TX

Dear Capital of Texas Chem-Dry:

I was looking for a low moisture upholstery cleaning option over steam cleaning and Capital of Texas Chem-Dry proved to be a great choice. Casey was super friendly, answered all my questions about the process and was able get me scheduled within a couple days. Derrick and Casey arrived at the appointment time, were professional and did a very thorough job. My sofa looks fantastic. Extremely nice people, great customer service and I would use them again for future cleaning needs. Highly recommend their upholstery cleaning service!

-Lee Anne H. Austin, TX

Dear Capital of Texas Chem-Dry:

This company was wonderful to work with and has a great service! Casey was so easy to schedule with and Derrick really did a great job cleaning our furniture. Their turn around time was very quick and they're just the nicest people. We highly recommend them!

-Chelsea P. Austin, TX

Dear Capital of Texas Chem-Dry:

My husband and I hired Derrick and Casey to come to our home and clean our carpet a couple weeks ago and it was a great experience! Casey was prompt to set the appointment and she and Derrick were just as timely to arrive at our home. They evaluated the areas to be cleaned and explained the different packages I could select from. Since we have pets and kids, we selected the Healthy Home Package and it was time and money well spent! Derrick and Casey were very thorough, knowledgeable, professional, and easy to talk to. We are relieved to have found them and will definitely used them at least once a quarter for our carpet cleaning needs. We will definitely consider them for grout cleaning and sealing services, too.

-T C. Austin, TX

Dear Capital of Texas Chem-Dry:

Awesome service! Derrick explained everything, effectively removed several spots, and was extremely efficient. Both Casey and Derrick were easy to work with, very responsive in answering emails and scheduling. I will be using their services again.

-Brenda V. Austin, TX

Dear Capital of Texas Chem-Dry:

I am a pet lover and I rely on Capital of Texas Chem-Dry to regularly freshen my carpets. They are friendly and attentive, affordable and thorough. I have never been disappointed by their consistently excellent service. I don't know what I would do without them!

-Andrea S. Google+ Review

Dear Capital of Texas Chem-Dry:

Great service and super nice owners. They did a great job on carpet and removed a long time large juice stain out of carpet. Highly recommend!

-Amy F. Google+ Review

Dear Capital of Texas Chem-Dry:

Wonderful company and service. Great job, trustworthy and efficient!

-Travis G. Google+ Review

Dear Capital of Texas Chem-Dry:

I used Capitol of Texas Chem-Dry to get the dog smell out of my couches and rugs. The service was fast, professional, and very friendly. I recommend them to anyone and will certainly be using them again in the future. Support Austin local businesses!

-Cynthia D. Google+ Review

Dear Capital of Texas Chem-Dry:

I've had Capitol of Texas Chem-Dry come out to a number of our apartments for cleanings. The service is GREAT! The quality of the cleaning is exceptional, and the people are super nice! I've used other cleaning services in the past getting their pet treatments and was unimpressed by the results. I've never been unsatisfied with the results from Capitol of Texas Chem-Dry. I would definitely recommend them, and wouldn't go anywhere else. If your carpets could use a good cleaning, this is the way to go!

-Nick W. Google+ Review

Dear Capital of Texas Chem-Dry:

"Great job! Thanks so much!"

-Heidi Dripping Springs

Dear Capital of Texas Chem-Dry:

Very professional and did a great job.

-Living Social

Dear Capital of Texas Chem-Dry:

The two young men who came to clean my carpet were so polite and worked so hard on my stairs. My carpet dried faster than it ever has with any other company and it has never been cleaner. I will be using them again.

-Living Social

Dear Capital of Texas Chem-Dry:

The cleaners were polite and hardworking. I love their unique process of carpet cleaning.

-Living Social

Dear Capital of Texas Chem-Dry:

They were wonderful and did a super job!

-Living Social

Dear Capital of Texas Chem-Dry:

Your crew were ever so nice and did a great job

-Living Social